
Privacy Policy

Welcome to Maki Support
We are committed to protecting the privacy of users who access our application and website. This Privacy Policy explains how information is collected, used, and protected when you use Maki.
Information We Collect
We may collect the following types of information:
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Account Information: such as name, email address, or institution-provided credentials
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Usage Information: app interactions, feature usage, and basic diagnostics
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Device Information: device type, operating system version, and app version
We do not knowingly collect sensitive personal data beyond what is required to provide the service.
How We Use Information
Information collected is used to:
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Provide and maintain the Maki service
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Improve app functionality and user experience
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Respond to support requests
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Ensure security and prevent misuse
We do not sell user data.
Data Sharing
We do not share personal information with third parties except:
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When required to operate the service (e.g., secure cloud infrastructure)
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When required by law or legal process
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With user or institutional consent
All third-party services used follow industry-standard security practices.
Data Security
We take reasonable technical and organizational measures to protect user data.
All network communication uses secure, encrypted connections provided by the operating system.
No system is perfectly secure, but we work continuously to safeguard information.
Student Privacy
Maki is designed for educational use. When access is provided through a school or institution, data may be managed in accordance with that institution’s policies and applicable laws.
Data Retention
We retain information only for as long as necessary to provide the service or meet legal requirements. Data may be deleted upon request, subject to institutional agreements.
Children’s Privacy
Maki is intended for use by students under the supervision of educational institutions. We do not knowingly collect personal information from children without appropriate authorization.
Your Rights
Depending on your location, you may have the right to:
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Access the information we hold about you
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Request correction or deletion of your data
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Contact us with privacy-related concerns
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or data practices, contact us at:
Email: dev@wynautlabs.com
Website: https://heymaki.ai